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Cookie Policy
Our online gaming and sports betting platform www.circus.be and our mobile application Circus Sport (hereinafter "the Site) use cookies to improve your online experience and offer you personalized content.
You have the option to accept or refuse cookies that are non-essential to the functioning of the www.circus.be site and/or our mobile application Circus Sport at any time.
However, to continue navigating on our Site, you must either accept the cookies, or refuse them by managing your preferences via the “Cookie settings” tab. In this Policy you will find all necessary information, as well as the options available to you to indicate your cookie preferences. Do not hesitate to consult our privacy policy for broader information on the processing of your personal data.
We invite you to carefully read this information. A
ny questions? Please don’t hesitate to contact us.
1. What is a cookie?
A cookie is information that is generally small and identified by a name, which can be transferred to your browser by a website you are connected to. Your web browser will save it for a certain period and resend it to the web server each time you reconnect.
Certain cookies are necessary for the Site's functioning, for example, cookies allow you to log in to the Site and manage your deposits and winnings. Others are used to improve your gaming experience, for example, your language choice; when you visit the site again, this cookie will allow your browser to be recognized and, therefore, keep your language choice. Others are used to give you personalized content or adverts.
Below, you will find (§2) the list of cookies the Site and its partners use.
The retention period for cookies varies depending on the type of cookie. Certain cookies are automatically deleted when you leave the Site; others are saved for longer; the retention period of cookies is defined below (§2).
2. Why does the Site use cookies?
The Site and its partners use four (4) categories of cookies, namely:
- Essential cookies: the cookies that are necessary for the functioning of the Site and, notably, for the purposes of allowing players to access the offer of online gaming and betting, and allowing the Site to fulfill these legal and contractual obligations ;
- Cookies to improve user experience: the cookies that improve online experience (preferences, etc.) ;
- Performance cookies: the cookies that measure the Site’s performance or the advertisements which are diffused there;
- Cookies for advertising purposes: the cookies that allow you to receive advertising, particularly personalized adverts and create a personalized profile so you are not shown adverts that do not correspond to your profile.
The use of cookies by the Site and its partners requires your consent with the exception of essential cookies.
You will find the list of cookies below. This list is non-exhaustive and is likely to change on the understanding that the Site will request your consent for all non-functional cookies.
2.1. Essential cookies
Cookies | Function | Length of storage |
|---|---|---|
_gat_resengoGa | Casino de Namur restaurant reservation | 1 min |
ASP.NET_SessionId | Management of the player's session | Session |
_2_reminderPopupCurrentIndex | Memorize displayed pop-up | 1 year |
PromoCookie | Memorize displayed promotion codes | Session |
_2_currentConnectionDate | Memorize the session date | 1 year |
<marketing_action_ID> marketingActionDate marketingActionId marketingActionName marketingActionPrize | Management of participation in a marketing promotion | 3 days |
Ticket quickBetActive | Storage of information on the bet slips of ongoing bets | 1 year |
registration_sponsorship_code / registration_sponsorship_param_name / registration_sponsorship_sub_code / registration_sponsorship_user_code | Affiliation management | 1 month |
AppConfig.DEBUG DISABLE_BUNDLES Prismic.Preview.ID Prismic.Preview.Ref | Bug management | 1 day |
_2_isLogged | Session management | Session |
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
__cfduid | cloudflare | Cybersecurity prevention | 29 days |
didomi_token euconsent-v2 | Didomi | Memorize consent information for cookie management | 15 min 1 year |
io_token_* f-token_* | Iovation | Anti-fraud management | 1 year 1 year |
ai_session | Insights.com | Memorize the status of users through navigation | 30 min |
2.2. Cookies to improve user experience
Cookies | Function | Length of storage |
|---|---|---|
loginbox_rememberusername | Management of the "Remember me" feature in the login module | 1 year |
SessionLanguage | Management of Site language preference | 1 year |
TemporaryPreferences UserPreferences | Storage of user preferences - IE browser | 2 years |
_2_lastVisitedSection | Memorize the last section visited by the player (gaming, betting, etc.) | 1 year |
OpenTicket FloatTicket | Memorize display preference for IE browser | 1 year |
CollapsedGroups | Memorize open/closed groups, at league level - IE browser | 1 year |
hide-optimalbet-message | Memorize the player's choice to display the information message on optimal bet | 7 days |
LiveCalendar | Memorize the sport selected on the page https://sport.circus.be/en/sport/live-sports- bets/calendar | 1 year |
CircusClubGameMusicIndex | Sound activation in games | Session |
2.3. Performance cookies
Third Party Cookies | Third Party | Fonction | Length of storage |
|---|---|---|---|
_dc_gtm_UA-* _gat_UA-* | Google Analytics | Google tag manager – Business Intelligence – statistical tools | 1 min |
_gid _gat _ga ga# | Google Analytics | Memorize a unique username and visits for statistical purposes | 1 day 1 day 2 years 2 years |
_hjid _hjTLDTest _hjFirstSeen _hjAbsoluteSessionInProgress | Hotjar | Analyze the player's experience during their Site visit | 1 year Session 1 hour 30 min |
fs_uid | Fullstory | Visualize the player's experience during their Site visit | 4 months |
_hp2_id.APP_ID _hp2_ses_props.APP_ID _hp2_props.APP_ID _hp2_hld.* | Heap.io | Analyze the player's experience during their Site visit | 13 months 30 min 13 months Session |
ai_user | Microsoft | Memorize a unique username and visits for statistical purposes | 1 year |
2.4. Cookies for advertising purposes
Cookies | Function | Length of storage |
|---|---|---|
home_news home_news_connected | Management of information to be communicated to the player depending on their last login date | 1 year |
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
Fr _fbp | Facebook.com | Use for distribution of advertising products | 3 months |
_gcl_au | Google Ads | Analyze information relating to advertising | 3 months |
_uetvid _uetsid | Microsoft UET | Analyze information for advertising purposes | 16 days 1 day |
C Uid TPC CM14 | adform | Analyze information for advertising purposes | 60 days (cookies allowed) 10 years (cookies opt-out) 2 months 14 days 14 days |
3. How to identify and manage the cookies used by the Site?
Whether on your computer or on your mobile phone, you are free to manage your preferences in terms of consent to the cookies used by the Site and its partners by configuring your cookies via the “Cookie settings” tab.
Please note that most browsers are configured to automatically accept cookies. You are free to set your browser so it sends a notice when a cookie is used and therefore you can accept it or not.
Browser (ordinateur) | |
|---|---|
Firefox | |
Chrome | |
Safari | |
Internet explorer | |
Navigateur (téléphone mobile) | |
Firefox | |
Chrome | |
Safari | |
Microsoft Edge |
Please note it is also possible that third parties could use cookies to generate traffic without SA Circus Belgium's consent. You have the option of deleting these cookies by directly contacting these third parties: Hotjar, Google, Fullstory, Adform, Heap.io, etc.
4. Contact
4.1. Contact details of the Site manager
The Site is operated by SA CIRCUS BELGIUM who can be contacted for any questions relating to cookies and personal data protection:
- By mail: Rue des Guillemins 129, 4000 Liège, Belgium
- By email: [email protected]
The CIRCUS BELGIUM Data protection officer can be contacted at the same address.
4.2. Contact details of the Data protection authority
Conforming to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the law of 30 July 2018, you have the right to request extra information or make a complaint to the Data protection authority; their contact details are:
Address : Rue de la Presse, 35, 1000 Bruxelles Telephone: +32 (0)2 274 48 00
Email: [email protected]