Circus encourages you to play and bet responsibly. Don't hesitate to use the different tools available to you and set yourself limits so that the game remains a game.
Would you like to know what kind of player you are? You can check your profile at any time with this online self-evaluation questionnaire (in French) offered by the Aide aux joueurs site.
Complete this test at regular intervals to understand your relationship with gaming. Depending on the result, we invite you to use the other tools or go to our Responsible gaming page for more information.
Set a deposit limit per day, per week or per month in your account settings. This means you will no longer be allowed to deposit more than the limit you set for the given period.
Would you like to change your deposit limit? Decrease your limit amount at any time in your settings. However, if you want to increase your limit amount, you will need to wait 24 hours before the change is applied. We call this a cooling-off period.
Do you need a break? You can temporarily suspend your access to our gaming and sports betting services for 1, 7 or 14 days directly from our site. During this period, you won’t be able to make a deposit or play or bet on our website. However, you will still be able to make a withdrawal.
To take a break, go to your account settings and select the desired duration. At the end of this period, you will automatically be able to access your account again.
Want to take a longer break? At Circus, you can also self-exclude for 6 months. If you choose this option, you will no longer be able to log in to your Circus account.
Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.
Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit, and specifies that “no increase in this limit can be granted at this time”.
Circus.be wishes to apply this rule, however without penalising players, as the situation is due to the Belgian Gaming Commission’s inability to set up a verification system with the Belgian Central Individual Credit Register despite the fact that a period of 18 months has elapsed since the publication of the Belgian Royal Decree on 25 October 2018.
Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.
In this context:
You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.
Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.
We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.
If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil
You have been excluded from our website at your request for a 6-month period.
To have your self-exclusion cancelled, please contact our customer service.