Responsible gaming tools

Circus encourages you to play and bet responsibly. We have therefore provided you with various tools to help ensure that playing and betting remains fun at all times.

Check your player profile

Would you like to know what kind of player you are? Find out how responsible your gaming behaviour is by taking the player profile test (in French).

You can take this test regularly to see if your behaviour is changing or if any patterns are developing. Depending on the result, we would strongly recommend that you use the other responsible gaming tools available on our website or go to our Responsible gaming page for more information.

Keep your expenses in check

You can set a limit for the amount you deposit per day, per week or per month. This way you won’t be able to deposit more than the limit you set for the given period.

Would you like to lower your limit? You can! You can lower your limit at any time. Want to increase the limit? No problem! However, you will need to wait 24 hours for this to be applied. We call this a cooling-off period and it is part of our responsible gaming approach. We want to make sure you are 100% happy with your decisions at all times. After all, you are always our number one priority.

Take a break

You can temporarily suspend your access to our gaming and betting services for 1, 7 or 14 days. All you need to do is go to our site and request to take a break. During this period, you won’t be able to make a deposit or play or bet on our website. However, you will still be able to make a withdrawal.

To take a break, go to your account settings and select for how long you would like to not be able to use our services. At the end of this period, you will automatically be able to access your account again.

Want to take a longer break? At Circus, you can also self-exclude for 6 months. If you choose this option, you will no longer be able to log in to your Circus account.

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Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

Legal limit of €500

Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit, and specifies that “no increase in this limit can be granted at this time”.

Circus.be wishes to apply this rule, however without penalising players, as the situation is due to the Belgian Gaming Commission’s inability to set up a verification system with the Belgian Central Individual Credit Register despite the fact that a period of 18 months has elapsed since the publication of the Belgian Royal Decree on 25 October 2018.

Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.

In this context:

  • If you are already registered on our website and have already deactivated your “legal” limit, nothing changes for you. If you wish to do so, you way reactivate the “legal” limit on your personal settings page. To deactivate this limit again later, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you are already registered on our website and have not yet deactivated your “legal” limit but wish to do so, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you have just registered on our website and you wish to deactivate your “legal” limit, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you live outside the Kingdom of Belgium, you are not subject to this check. If you decide, or have decided, to deactivate the “legal” limit, you undertake in doing so to play in a responsible manner and accept that we cannot be held liable due to the fact that it is impossible for us to comply with the aforementioned Royal Decree.

You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.

Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.

We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.

If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil

You are self-excluded for the moment

You have been excluded from our website at your request for a 6-month period.

To have your self-exclusion cancelled, please contact our customer service.