Responsible gaming

Play responsibly at Circus

Do you think gaming is a good way to have fun and relax but are worried you might gradually develop a gaming addiction due to financial, family or personal problems? You can prevent this thanks to the various tools available on our website and with other organisations' help.

Circus has put various different measures in place to prevent players from developing a gaming addiction. On top of that, Circus is a member of BAGO (the Belgian Association of Gaming Operators) and we’ve signed a convention for ethical and responsible advertising and marketing. With this initiative, Circus undertakes to communicate responsibly, in a way that protects the player, and which doesn’t encourage problematic gaming behaviour.

Are you looking for help for yourself or a loved one? Please read this page carefully and check out our responsible gaming tools.

Other organisations that offer help with responsible gaming

You can also seek help for problematic gaming behaviour from other organisations.

If you think you might be addicted to gaming and would like to talk about this problem, you can call SOS JEUX for free on 0800 35 777 at any time, 24/7. You can also check out the Clinique du jeu (gaming clinic) website.

If you would like to block your access to casinos, gaming halls and online gaming websites, you can contact the Belgian Gaming Commission directly or submit this voluntary self-exclusion form. If you would like to submit this request on behalf of someone else, please submit the third party exclusion form.

Please consult the Gaming Commission's official leaflet for all information relating to responsible gaming. And don't forget that the Gaming Commission protects all players.

Useful addresses for help services in Belgium

Brussels

Dostoievski Pathological Gambling Clinic

Medical psychiatry and psychology service / Brugmann University Hospital Centre

Place Van Gehuchten 4

1020 Brussels

08 003 57 77

[email protected]

Clinique du Jeu (gambling clinic)

Player Protection and Abuse Prevention Association

Rue d'Atois 16

1000 Brussels

02 514 02 08

Le Pélican asbl

Rue Vanderborght 20

1081 Koekelberg

02 502 08 61

[email protected]

Le Pélican

Joueurs Anonymes de Bruxelles

Rue du Vautour 2

1000 Bruxelles

0471 81 71 67

Joueurs anonymes de Bruxelles

Centrum voor geestesgezondheid Brussel / Houba

Houba de Strooperlaan 136

1020 Brussel

02 478 90 90

[email protected]

Province of Walloon Brabant

Louvain-la-Neuve Guidance Centre

Certified mental health service

Grand Place 43

1348 Louvain-la-Neuve

01 047 44 08

01 047 87 42

Province of Liège

"Petit Bourgogne" Psychiatric Hospital Centre

Rue Professeur Mahaim, 84

4000 Liège

04 254 77 11

Social Centre of the Province of Liège

Rue Beeckman, 26

4000 Liège

04 237 93 18

La Clé Outpatients Hospital

Boulevard de la Constitution, 153

4020 Liège

04 342 65 96

Gamblers Anonymous Liège

Rue de l'Eglise 3

4032 Liège (Chênée)

0486 18 40 90

Province of Hainaut

Gamblers Anonymous Tournai

Rue du Château 19

7500 Tournai

0497 81 45 86

Vincent Van Gogh Hospital - (Charleroi University Hospital)

Rue de l'Hôpital, 55

6030 Marchienne-au-Pont

07 192 35 09

[email protected]

CAAT

Rue de Biezet 2

7600 Péruwelz

06 977 05 74

06 985 86 22

Province of Namur

Gamblers Anonymous Marche-en-Famenne

Centre Culturel

Chaussée de l'Ourthe 74

6900 Marche-en-Famenne

0496 27 65 96

ASBL Sésame

Rue de Bruxelles 18

5000 Namur

081 23 04 40

081 26 03 15

[email protected]

Sésame

Province of Antwerp

Centrum voor geestesgezondheid Vagga

Boomgaardstraat 7

2018 Antwerpen

03 256 91 00

[email protected]

Centrum voor geestesgezondheid Kempen - De Meander

Parklaan 55, bus 17

2300 Turnhout

01 441 09 67

[email protected]

Province of Limburg

Centra voor alcohol- en andere drugproblemen vzw

Salvatorstraat 25

3500 Hasselt

01 127 42 98

Cadlimburg

[email protected]

Cadlimburg

Province of Flemish Brabant

Centrum voor geestesgezondheid Vlaams-Brabant Oost

Kapucijnenvoer 16

3000 Leuven

016/85.79.79

[email protected]

Centrum voor geestesgezondheid Vlaams-Brabant Oost

Province of East Flanders

Centrum voor geestesgezondheid Eclips - CAT

Lange Violettestraat 84

9000 Gent

09 233 58 58

[email protected]

Centrum voor geestesgezondheid Eclips - CAT

Centrum voor geestesgezondheid waas en dender - Delta

Antwerpsesteenweg 187, bus 1

9100 Sint-Niklaas

07 835 34 35

[email protected]

Centrum voor geestesgezondheid waas en dender - Delta

Province of West Flanders

Centrum voor geestesgezondheid Noord-West-Vlaanderen

Frère Orbanstraat 143

8400 Oostende

05 950 05 00

[email protected]

Centrum voor geestesgezondheid Noord-West-Vlaanderen

Poliklinisch ontwenningscentrum (POC)

Ruddershove 10

8000 Brugge

05 045 23 90

[email protected]

Psychiatrisch ziekenhuis Sint-Amandus

Reigerlostraat 10

8730 Beernem

05 079 95 00

[email protected]

My email address
Please enter a valid email address
Can’t remember which email address is linked to your account ? Contact our customer service team.
Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

Legal limit of €500

Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit, and specifies that “no increase in this limit can be granted at this time”.

Circus.be wishes to apply this rule, however without penalising players, as the situation is due to the Belgian Gaming Commission’s inability to set up a verification system with the Belgian Central Individual Credit Register despite the fact that a period of 18 months has elapsed since the publication of the Belgian Royal Decree on 25 October 2018.

Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.

In this context:

  • If you are already registered on our website and have already deactivated your “legal” limit, nothing changes for you. If you wish to do so, you way reactivate the “legal” limit on your personal settings page. To deactivate this limit again later, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you are already registered on our website and have not yet deactivated your “legal” limit but wish to do so, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you have just registered on our website and you wish to deactivate your “legal” limit, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you live outside the Kingdom of Belgium, you are not subject to this check. If you decide, or have decided, to deactivate the “legal” limit, you undertake in doing so to play in a responsible manner and accept that we cannot be held liable due to the fact that it is impossible for us to comply with the aforementioned Royal Decree.

You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.

Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.

We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.

If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil

You are self-excluded for the moment

You have been excluded from our website at your request for a 6-month period.

To have your self-exclusion cancelled, please contact our customer service.