A question about our casino games or sports bets? A technical problem? A doubt about your account settings? Find the answers to all our players’ most frequently asked questions.
> Do you have to register to play at Circus?
> I can’t log into my account. Why?
> How long will it take for my account to be authenticated?
> Can I have several Circus accounts?
> I would like to change my email address. How do I do it?
> What is demo mode?
> I never win! Why?
> I’m not able to start a game or the game stays “loading”. What should I do?
> A technical problem made me lose money during a game. What should I do?
> Can I cancel a sports bet?
> What is Cash Out?
> I placed a sports bet but the match was interrupted or canceled. Will I be refunded?
> What are the differences between a single, combined and system bet?
> I’m not able to make a deposit. What should I do?
> I made a withdrawal request, but I’ve changed my mind. Can I cancel it?
> I made an online withdrawal. When will the money be available in my bank account?
> Do I have to pay tax on my winnings?
> Why don’t you give deposit bonuses anymore?
> How does the Circus Club work?
> I haven’t received my Circus Club gift yet. Is this normal?
> How do you win POINTS and COINS in the Circus Club?
> How do I register for a tournament?
> Can I appear several times in the leaderboard?
> What happens if there is a tie in a tournament?
> What is a “Rebuy” and an “Add-on”?
> I’ve won a tournament! When will I receive my winnings?
> Is Circus a legal online casino game and sports betting website?
> I am worried about losing too much money when playing. How can I set myself limits?
> A friend or member of my family is addicted to gaming. How can I help them?